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태어나서 첨 써본 아규인데요... 시간이 부족해서 다 못 썼어요,, 이런 단어 수준은 너무 낮나요?....

초짜 | 조회 447 | 추천 10
  • 2016.10.27
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■ Direction You have 20 minutes to plan and write your response. You response will be judge on the basis of The quality of writing and on how well your response presents the points in the lecture and the relationship to the reading passage. Typically, an effective response will be 150 to 225 words.
■ Question Summarize the points made in the lecture you just heard, explaining how they cast doubt on the points made in the reading

▶ Topic :

15. The following memorandum is from the business manager of Happy Pancake House restaurants. (130, 131, 133)

"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."

Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.

▶ Your Answer : 

In the memorandum, the author states that customers who have visited Happy Pancake restaurants either do not distinguish butter from margarine or use the term ‘butter’ to refer to either butter or margarine. Although, this argument may seem convincing at first, the lack of explanations leads me to cast doubt on the validity of statements.


First, the author should provide more explanations about this recent change. To be specific, since the restaurants has replaced butter with margarine recently, the impact on customers should be viewed in the long run. Moreover, the effect of this change may be larger than expected.


Second, the author need to add more explanations about the reliability of the survey which was conducted by just “100” customers. To be specific, 100 customers cannot be generalized as all customers of Happy Pancake House restaurants. Even though the portion is exactly consistent with the real situations, if total customers of these restaurants are significant, 2 percent of customers might be enough to take toll on the sales of restaurants.


Lastly, more concrete explanations related to the reactions of customers should be provided. Even if customers should expose their complaints directly, they can give adverse feedbacks on these restaurants though indirect methods such as blogs or twitter. Also, the author considers these customers that they cannot differentiate butter from margarine or they use term ‘butter’ when they refer to either butter or margarine since they did not complain when they are given margarine. However, they might be a


To bolster author’s claim, the author should provide more detailed explanations on the survey and the impact of this change and the interpretation on the reactions of customers.

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